Contact Information

We’re here to help with your shop.lovb.com experience. For questions about products, orders, shipping, returns, or exchanges, please contact our customer support team.

Email: shop@lovb.com
Contact form: shop.lovb.com/pages/contact
Online store: shop.lovb.com

Order Support

To help us assist you, please include your name, order number (if applicable), the email address used at checkout, and a description of your question or concern. For damaged or incorrect items, please include photos when available.

Please do not send passwords, full credit card numbers, or other sensitive payment information by email or through our contact form.

Shipping, Returns, and Exchanges

For information about delivery, please review our Shipping & Delivery policy.

For return eligibility and instructions, please review our Returns & Refunds policy. To arrange an exchange, email shop@lovb.com before submitting your return.

Privacy

Personal information provided when you contact us is handled in accordance with our Privacy Policy.